Find A Parent Or Child

Helping trace missing parents, children, family members and friends.

Terms & Conditions


Users must read these terms and conditions and information offered on our 'Information' and 'Statistics' page carefully before using this website operated by Information relating to how this website operates are available on our 'Information' page and statistics relating to available data is available on our 'Statistics' page. Users should note this information forms part of these 'Terms and Conditions' and therefore forms a legally binding contract.

Contacting us

Find out ways to contact us by visiting our 'Contact' page.

These 'Terms and Conditions' are for the use of the websites, and

Without prejudice to the foregoing, by using our website you are agreeing to be legally bound by our terms and conditions of use as they relate to your use of or access to our website.

If you do not wish to be bound by our terms and conditions then you may not use or access our website.

Free Registration

You must complete our on-line registration form if you wish to access our search area and profile search facility.

You should only register if you are actively searchng for someone. Both you and the person you are looking for must be over 18.

Your registration form must be complete and accurate to prevent your account being locked.

By registering you accept and allow your profile details to be viewed by researchers at our parent company Gloucestershire People Finding Service. If they feel they are able to help with your search they will email you (just once). You agree to accept this email.

Free registration allows access to the following areas only: Profile Searches, Inbox, Editing Facilities, Addition of Photographs, Contact Facility.

You may search our profile databases for as long as you wish.

Individuals may use our profile database facility to contact only their friends and family members. Researchers are not permitted to use this facility. During contact, please offer alternative methods to contact other members. This is to prevent multiple messages putting un-necessary demand on our server space.

An administration fee of £5.00 is charged for removal of profiles.

To process a payment please make payments to using


You may at any time select the 'Upgrade' button within the search area to access data within your folders.

In order to complete an upgrade, you will need to complete the payment required as stated at that time. The current upgrade fees are:

£23.49 basic membership which provides data for the name you're looking for for 1 month

£28.99 basic membership which provides data for the name you're looking for for 1 year

£29.99 professional membership as basic 1 month plus additional 2010 electoral roll data for anyone else

£69.99 professional membership as basic 1 year plus additional 2001-2010 electoral roll data for anyone else

Access to data that has been loaded into your folders at that point will be available immediately.

Access to data that has not been loaded into your folders at that time will be made available within the following 24 hours.

Additional data for professional memberships will be added to your folders within 24 hours of request.

You may need to log-out, then log back in to activate your upgraded account.

Upgrade available data

We will complete the function of loading available data or notifying you of unavailable data within your folders within 24 hours.

Available data is loaded in accordance with your search requirements, or 'Sought Name' within your profile

Electoral roll results are for the Uk for the years indicated along side each folder.

Birth results are for England and Wales for the years indicated along side this folder.

Death results are for England and Wales for the years indicated along side this folder.

Marriage results are for England and Wales for the years indicated along side this folder.

A maximum of 200 results can be provided within each folder.


No licence of any intellectual property rights is granted to you as a result of your access to

Disclaimer is provided on an “as is” basis and the site is accessed at your own risk. and its associated content providers make considerable efforts to make folder content as accurate as possible. However, we accept no responsibility for the accuracy or entirety of data contained in your folders

Electoral Roll

Data available is for the entire edited version of the 1992-2009 Electoral Rolls. These versions contained an “opt out” facility, for those who did not wish their name to appear on the commercially available register. The latest roll has an approximate opt-out of 30%.

Births, Deaths and Marriages

Data available is for the entire version of the 1984-2005 England and Wales register of births, deaths and marriages. This data is provided and licensed to us by the England and Wales General Registered Office. This data set is believed to be accurate to 100%.

Cancellation Policy

The following directive relates to the exception to the right to cancel:

Regulation 13 (1) (a) "For the supply of services if the supplier has given correct information and the performance of the contract has begun with the consumers agreement before the end of the cancellation period."

Your contract with is deemed to commence at the point of order, and as such the above regulation applies and we do not offer the right to cancel once the order has been made.


You are able to obtain a full refund in the event that we have not fulfilled our contractual obligation as stated above in section 4.1. In this instance your fee from either your card or your PayPal account will be reversed.

If we have fulfilled our contractual obligation, further refunds are at the discretion of the management. In this instance, we will refund your fee via cheque to your address, for which you must provide.


We send various emails to you throughout your membership. These are routinely sent once a month, on your birthday, on your relatives birthday and when matches or potential matches register. If you wish to unsubscribe from receiving these emails, please log into your members area account, select 'Settings' and un-check the box for receiving our emails.

If you change your mind and wish to continue receiving our emails, please follow the instructions above 11.1, and check the box to receive our emails.